Enquiries & Complaints

Enquiries

enquiry@hyd.gov.hk

+852 2714 5216

Public Relations Unit, Headquarters
5th floor, Ho Man Tin Government Offices
88 Chung Hau Street, Ho Man Tin, Kowloon.

If you have any suggestions, enquiries or complaints on our services, you may call our 24-hour Hotline 2926 4111.
You may also send your written suggestions, enquiries and complaints to us by the following means –

(Please note that all suggestions/enquiries/complaints received in writing or by call are now handled by 1823.
The information provided by you will be used by the Highways Department, relevant Government departments and bureaux for case follow-up action.

 

Complaints

complaint@hyd.gov.hk

+852 2187 2243

Public Relations Unit, Headquarters
5th floor, Ho Man Tin Government Offices
88 Chung Hau Street, Ho Man Tin, Kowloon.

Filling in and sending the Road Damage or Defects Report & Fault Report on Traffic Signs/Road Markings;

Road Damage or Defect Report

Pdf Format Download

Online Reporting on Road Damage or Defect

Fault Report on Traffic Signs / Road Markings

Pdf Format Download

Online Fault Report on Traffic Signs / Road Markings