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Brand Hong Kong
GovHK 香港政府一站通
Level Double-A conformance, W3C WAI Web Content Accessibility Guidelines 2.0HKQAA ISO 9001 Certification MarkHKQAA ISO 14001 Certification MarkWeb Accessibility Recognition Scheme

Performance Pledge

It describes our services delivered and states our performance standards and targets as set down. The channels for comments and suggestions made by the public are also written down in the Performance Pledge.

It can be obtained from

  1. Home Affairs Department
    15th floor, Southern Centre, 130 Hennessy Road,
    Wan Chai, Hong Kong.
    Tel.: (852) 2835 2500 Fax.: (852) 2834 3377

  2. Highways Department
    5th floor, Ho Man Tin Government Office,
    88 Chung Hau Street,
    Ho Man Tin, Kowloon.
    Tel.: (852) 2926 4111 Fax.: (852) 2714 5216

Cost : Free of charge

Performance Pledge

Download in PDF Format