24-hour Hotline 2926 4111

Code on Access to Information

The Government exists to serve the community well within available resources.  To this end, it recognises the need for the community to be well informed about the Government, the services it provides and the basis for policies and decisions that affect individuals and the community as a whole.

The Code on Access to Information (the Code) defines the scope of information that will be provided, sets out how the information will be made available either routinely or in response to a request, and lays down procedures governing its prompt release.

The Code authorises and requires civil servants, routinely or on request, to provide information unless there are specific reasons for not doing so.  These reasons are set out in Part 2 and will normally be referred to if a request for information is refused.

Requests for information will be handled as promptly and helpfully as possible and if necessary, members of the public may be approached to clarify their requests or the requests may be directed to the most appropriate department.  Procedures will be kept as simple as possible.

The Code also sets out procedures for review or complaint if a member of the public considers that the provisions of the Code have not been properly applied.

The Code can be accessed at http://www.access.gov.hk.

Requests for information or records held by this Department may be made by letter or by application form obtainable from the 'Public Forms' page of this website, the Reception Counter of our Headquarters, Regional Offices and Project Management Offices or District Offices of the Home Affairs Department.  The application should be addressed to :

Access to Information Officer,
Highways Department,

5/F Ho Man Tin Government Offices,
88 Chung Hau Street,
Ho Man Tin

(Fax No. : 2714 5216)
Email Address : hyd@hyd.gov.hk