24-hour Hotline 2926 4111

Latest arrangements for Highways Department's public services

     Upon the Government's announcement of the implementation of special work arrangements for government employees, the Highways Department said today (December 1) that it will continue to provide essential and emergency public road repair services including daily inspections of expressways and emergency road repairs. It will also arrange for its contractors to continue to enhance the cleansing work for the handrails of footbridges, subways and escalators, as well as the buttons of lifts, under the department's purview. The arrangements will be implemented until further notice. 
     The Reporting Centre of the Highways Department will maintain operations to handle road repair matters. For any suggestions, enquiries or complaints on the services, members of the public may continue to call the 24-hour hotline 2926 4111 or call 1823. The public may also contact the Highways Department by email or by fax. Details are as follows:
Email addresses :
enquiry@hyd.gov.hk (for enquiries)
complaint@hyd.gov.hk (for complaints)
Fax numbers :
2714 5216 (for enquiries)
2187 2243 (for complaints)
Ends/Tuesday, December 1, 2020