Enquiries & Complaints
If you have any suggestions, enquiries or complaints on our services, you may call our 24-hour Hotline 2926 4111. You may also send your written suggestions, enquiries and complaints to us by the following means –
(Please note that all suggestions/enquiries/complaints received in writing or by call are now handled by 1823. The information provided by you will be used by the Highways Department, relevant Government departments and bureaux for case follow-up action.)
- Sending us an electronic mail through:
- for enquiries: enquiry@hyd.gov.hk
- for complaints: complaint@hyd.gov.hk
- Sending your letter by fax:
- for enquiries: 2714 5216
- for complaints: 2187 2243
- Mailing to us at :
Public Relations Unit, Headquarters
5th floor, Ho Man Tin Government Offices
88 Chung Hau Street
Ho Man Tin, Kowloon. - Filling in and sending the Road Damage or Defects Report & Fault Report on Traffic Signs/Road Markings;
| Road
Damage or
Defect
Report |
|---|
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| Fault Report on Traffic Signs / Road Markings |
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