Enquiries & Complaints
Enquiries
If you have any suggestions, enquiries or complaints on our services, you may call our 24-hour Hotline 2926 4111.
You may also send your written suggestions, enquiries and complaints to us by the following means –
(Please note that all suggestions/enquiries/complaints received in writing or by call are now handled by 1823.
The information provided by you will be used by the Highways Department, relevant Government departments and bureaux for case follow-up action.
Complaints
Filling in and sending the Road Damage or Defects Report & Fault Report on Traffic Signs/Road Markings;