Enquiries & Complaints
If you have any suggestions, enquiries or complaints on our services, you may call our 24-hour Hotline 2926 4111. You may also send your written suggestions, enquiries and complaints to us by the following means –
(All suggestions/enquiries/complaints received are now
handled by 1823. The information provided
by you will be used by the Highways Department, relevant
Government departments and bureaux for case follow-up
action.)
- Sending us an electronic mail through:
- for enquiries: enquiry@hyd.gov.hk
- for complaints: complaint@hyd.gov.hk
- Sending your letter by fax:
- for enquiries: 2714 5216
- for complaints: 2187 2243
- Mailing to us at :
Public Relations Unit, Headquarters
5th floor, Ho Man Tin Government Offices
88 Chung Hau Street
Ho Man Tin, Kowloon. - Filling in and sending the Road Damage or Defects Report & Fault Report on Traffic Signs/Road Markings;
| Road
Damage or
Defect
Report |
|---|
 |
| Fault Report on Traffic Signs / Road Markings |
|---|
 |
