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Enquiries & Complaints
 

ROAD DAMAGE or DEFECT REPORT

Location

I would like to / the following road defects:-

Road:
District:
Direction:
Near:
  (Give nearest house or lamp post number if possible)
Damage or Defect
Place in the appropriate box.
CARRIAGEWAY / CYCLE TRACK  
Uneven Surface Pothole
Damaged Manhole / Grating  
   
FOOTPATH  
Uneven Surface Dislocated Paving Slab
Damaged Manhole / Channel Footpath Obstruction
   
SLOPE  
Cracked Surface Blocked Channel
   
STRUCTURES  
Damaged Surface Damaged Joint
Drainage Problem Damaged Furniture
   
ROADWORKS  
Unattended Site Traffic Obstruction
Footpath Obstruction Untidy Site
Poor Guarding / Traffic Arrangement Noisy Steel Plate
Missing / Problematic Publicity Board  
   
TRAFFIC AID FAULT  
Traffic Sign Directional Sign
Gantry Sign Fencing & Railing
Street Name Plate Traffic Bollard
Traffic Light Roadmarking
   
LIGHTING  
Poor or No Lighting Provision Unlit Street / Highmast Lighting
Unlit Footbridge / Subway Lighting  
   
ROAD TIDINESS & CLEANLINESS  
Illegal Dumping Debris on Road
Graffiti Overgrowth Obstruction
   
DRAINAGE  
Blocked Drain Ponding
   
BUILDING ACTIVITIES  
Damage to Footpath Blockage of Gully
Blockage of Footpath Untidy Site
   
OTHERS  
Details
 

Notes about Personal Data

The personal data provided by you below will be used by the Highways Department, relevant Government departments and bureaux for the purpose of facilitating communication between the Government and yourself for actvities relating to the complaint or enquiry made by you. Should you refuse to supply the required data, no reply with respect to your complaint or enquiry will be made to you.

The personal data you provided by means of this form may be disclosed to other relevant organizations, agents, contractors or consultants for the purpose(s) mentioned above unless you indicate your disagreement below.

You have a right of access and correction with respect to personal data as provided for in sections 18 and 22 and principle 6 of Schedule 1 of the Personal Data (Privacy) Ordinance. Your right of access includes the right to obtain a copy of your personal data provided by this form.

Enquiries concerning the personal data collected by means of this form, including the making of access and corrections, should be addressed to : Highways Department Public Relations Unit, 5/F, Ho Man Tin Government Offices, 88 Chung Hau Street, Ho Man Tin, Kowloon.

Statement on Personal Data

I have read and acknowledge the above "Notes about Personal Data".

* I agree / disagree to refer my personal contact to other relevant organizations, agents, contractors or consultants for follow up of this case and direct reply to me.

Name:
Telephone / Fax No. :
Email :
Date :