Highways Department The Government of the Hong Kong Special Administrative Region
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Enquiries & Complaints
 
If you have any suggestions, enquiries or complaints on our services, you may call our 24-hour Hotline 2926 4111. You may also send your written suggestions, enquiries and complaints to us by the following means –
(All suggestions/enquiries/complaints received are now handled by 1823 Citizen's Easy Link)
 
Sending us an electronic mail through -
 
for enquiries : enquiry@hyd.gov.hk
for complaints : complaint@hyd.gov.hk
   
Sending your letter by fax
 
for enquiries : 2714 5216
for complaints : 2187 2243
   
Mailing to us at :

Public Relations Unit, Headquarters
5th floor, Ho Man Tin
Government Offices
88 Chung Hau Street
Ho Man Tin, Kowloon.
   
Filling in and sending the Road Damage or Defects Report & Fault Report on Traffic Signs/Road Markings;
 
Road Damage or
Defect Report
 
Graphic
 
Excel Format Download
Online Reporting on Road Damage or Defect
 
Fault Report on Traffic
Signs / Road Markings
 
Graphic
 
Excel Format Download
Online Fault Report on Traffic Signs / Road Markings
 
 

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2004 Copyright | Important notices | Privacy policy Last revision date: 9-4-2008